At Zdelivery, we prioritize customer satisfaction. If you are not satisfied with your purchase, please review our refund guidelines:

1. Refund Conditions:

   • Requests must be made within 24 hours of receiving the item.
   • The item must be unused and in its original packaging.

2. Refund Procedure:

   • Contact customer service via the app or email.
   • Your request will be reviewed, and necessary actions will be taken.

3. Non-Refundable Items:

   • Fresh food and medications.
   • Items damaged post-delivery.

4. Refund Process:

   • Refunds are processed to your bank account or credit card within 7 business days.